The Big Data platform for the collection, technical manipulation, integration, processing and analysis of structured and non-structured data
Contents of the DWEM Hospitality solution
The Big Data solution for price comparisonDWEM Price Comparison is a unique, customized service, providing hotels with a continuous comparison of their own prices with current prices and other attributes being offered by competing hotels at any point in time.
DWEM Price Comparison tracks all data from OTAs and individual hotel websites and processes it in its Big Data analytical database, presenting them through responsive web-based user application or by sending data in scheduled reports via e-mail in the formats of user choice (.xls, .xslx, .csv, .xml, .pdf, etc.)..
User is enabled to perform administrative tasks, such as: define owned and competitors hotels and create various competitive sets; mapping room and service attributes to the respective ones of competitors (for example: room type, hotel services, etc.); defining user privileges; schedule report distribution.
Unlike other price comparison tools and platforms available on the market, DWEM Price Comparison, beside OTA (Online Travel Agency) sites, ensures possibility of comparing prices on individual hotel web sites. Based on historical prices and guest reviews, empowered with predictive models, DWEM Price Comparison ensures hotel managers to understand and predict optimal pricing for specific accommodation type taking in account competitors prices and seasonal fluctuations on market during chosen period of time.
The user is able to adjust all of the individual parameters of the service, for example: # of OTA sites, # of individual hotel web sites, # of hotels to track, # of persons, # of length of stay variations, check-in time horizon, data refresh rate, # of application users, etc.
Generally, prospective guests use different platforms and methods so as to find the best accommodation offer. Their decision to make a reservation will be influenced not only by room price, but by other conveniences offered. For this reason, the DWEM Price Comparison service offers users not only the ability to compare accommodation prices; it tracks and compares other attributes which make up an individual offer – with the aim of ensuring quality support before you come to a decision on your own prices and offers.
Getting to know the competition, how and when they change their prices, what their reservation cancellation policy is, what additional benefits they offer their guests and so on – all this is information which, ultimately, helps you to formulate the best and most competitive offer. Via the DWEM Price Comparison service it is also possible to bring into play the capability of dynamic price positioning, which is based on algorithms you can determine yourself, automatically defines the best possible accommodation price, and will maximise your income and profit.
When searching for accommodation and looking for the best possible offer, prospective guests will visit well-known global reservation platforms, individual hotel web pages or use price comparison tools. As soon as they arrive at the right combination of price and other parameters (inclusive services, payment method and so on), their decision to make a reservation will be very rapid. The DWEM Price Comparison service is designed with this in mind – offering support for your business so that it can keep a step ahead of the competition at all times.
The Big Data solution for monitoring online reputation
Innovative Business Intelligence/Data Warehouse solution
The online solution for in-stay and post-stay surveys The production and management of individualised campaigns which may be implemented in any sort of management structure, to a specified timescale and even brought down to the level of the room, bar, reception desk and similar.
The possibility of campaign access from any kind of device is developed in responsive web technology. The campaign is accessible via QR code or direct link provided for the guest.
Analytics of individual campaigns are instantly available in the tool and within the DWEM Hospitality solution. The individual user may receive the questionnaire results by SMS or e-mail in real time.
